Terms of Use

These Terms of Use are an agreement between you and Izorra.com LLC, operating IZORRA Thrive (“IZORRA Thrive,” “we,” “us,” or “our”). By accessing or using the site, creating an account, or submitting an application or inquiry, you agree to these terms and the applicable Privacy Policy once both documents are finalized and effective.

You must be at least 21 years old to create an account or apply. The service is generally available, subject to applicable law and the availability of programs and services where you live. You must provide accurate information, safeguard your email account, and notify IZORRA Thrive of suspected unauthorized account use. You are responsible for activity under your account to the extent permitted by law. Accounts are verified by a one-time code sent to your email, and member-area access begins only after IZORRA Thrive approves your membership; approval is not selection for a program or pilot.

IZORRA Thrive is a membership, community, and platform experience. Weight Management is its first active pilot. The pilot is expected to run approximately 12 weeks, up to three months, and membership in this first pilot is free. This does not promise that future programs or memberships will be free.

Applications may be submitted individually or with a group where offered. An application, group application, or expression of interest does not guarantee selection, enrollment, access to a provider, clinical eligibility, a launch date, availability, pricing, or any health or other outcome. Group applications may receive higher consideration but are not guaranteed selection.

IZORRA Thrive does not diagnose, treat, prescribe, make clinical decisions, or provide emergency services. Site and program content is general informational and community-oriented content, not medical advice. Do not rely on it as a substitute for professional care. Seek appropriate professional or emergency assistance for medical needs.

Independent licensed providers are solely responsible for clinical evaluation, diagnosis, treatment decisions, prescriptions, monitoring, follow-up, informed consent, professional licensure, and compliance. Providers are not employees or agents of IZORRA Thrive merely because they participate in a program or network. Applying to the Provider Network does not guarantee acceptance, credentialing, referrals, patient volume, contracting, compensation, directory placement, or participation in any program.

Any provider terms, fees, insurance arrangements, or clinical-service agreements will be disclosed separately by the responsible provider or in approved program documents.

You agree not to:

• use the service unlawfully, fraudulently, or to harm, harass, impersonate, or mislead another person;
• submit another person’s personal or health information without lawful authority;
• attempt to access accounts, Admin areas, records, systems, or data without authorization;
• interfere with security, availability, or operation, including through malware, automated abuse, scraping, or excessive requests;
• copy, reverse engineer, or exploit the service except as permitted by law; or
• use community or contact features to solicit, spam, or distribute unlawful or infringing material.

The service, brand names, logos, designs, text, software, and other materials are owned by IZORRA Thrive or its licensors and are protected by applicable intellectual-property laws. These terms provide a limited, revocable, non-exclusive, non-transferable right to use the service for its intended purpose. No other rights are granted.

The service may rely on hosting, authentication, communications, or other service providers and may link to independent provider or third-party services. Their services and terms are separate from IZORRA Thrive’s. IZORRA Thrive is not responsible for independent clinical judgment or third-party content, availability, security, or practices, except as required by law.

To the fullest extent permitted by law, the service is provided “as is” and “as available.” IZORRA Thrive disclaims implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. IZORRA Thrive does not warrant uninterrupted or error-free operation, acceptance into a program, provider availability, clinical eligibility, treatment results, weight loss, or any other outcome. Some jurisdictions do not allow certain disclaimers, so portions of this section may not apply to you.

To the fullest extent permitted by law, IZORRA Thrive and its affiliates, officers, employees, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of data, goodwill, profits, or opportunity arising from the service.

To the maximum extent permitted by applicable law, for users who have paid Izorra.com LLC for a service, IZORRA Thrive’s total aggregate liability arising out of or relating to the service will not exceed the greater of $100 or the amount you paid to Izorra.com LLC for the applicable service during the 12 months before the event giving rise to the claim. This cap applies only to the extent permitted by law and does not apply where a monetary limitation would be unenforceable under applicable law. If you have not paid Izorra.com LLC for a service — for example, as a pilot participant during a period when participation is free — this monetary cap does not apply to you, and IZORRA Thrive’s liability is limited to the fullest extent permitted by applicable law, with any legally required exceptions unaffected.

To the extent permitted by law, you agree to defend, indemnify, and hold harmless IZORRA Thrive and its affiliates, officers, employees, and service providers from claims arising from your unlawful use, your submitted content, or your violation of these terms or another person’s rights.

You may stop using the service at any time. IZORRA Thrive may suspend or terminate access when reasonably necessary for security, legal compliance, abuse prevention, nonpayment of any future approved charges, or a material violation of these terms. Provisions that by their nature should survive termination will remain in effect.

These terms are governed by the laws of the State of California, USA, without regard to its conflict-of-law rules, except where applicable law requires otherwise. No arbitration clause or class-action waiver is adopted by these terms.

We may revise these terms as the service or legal requirements change. Material changes will be communicated as required by law, and the effective date will identify the current version. Continued use after effective changes may constitute acceptance where permitted.

Questions about these terms may be submitted through the IZORRA Thrive contact form.